Support

This area of WilkeGlobal.com is for our clients only.

This Support section provides product information, knowledge bases, downloads, issue reporting forms, suggestion forms, mailing list information and more.

Each client company has a unique assigned User ID and password.

August 2016 – All usernames and passwords have been reset. To obtain a new username and password please email support@wilkeglobal.com

Login

Latest Blog Posts

So you have been acquired....

May 26, 2017

The buying and selling of brands and companies is a fairly regular part of doing business in the consumer products industry.  But being the acquired can be incredibly stressful, and inevitably your team will start to worry. Are mass role eliminations in the cards? Will everyone have to relocate? What will happen to the company culture/benefits/payscale/etc?



Online brand conversations do not represent ALL brand conversations

May 19, 2017

Not all conversations about brands hit the idyllic notes of the Pissarro painting above, nor do they all look the same! You may recall that a while back we shared some research on the intersection of customer service and word of mouth from Engagement Labs. Well they have published a great piece of work on the relationship between online and offline brand conversations that you may want to have a look at.