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2018 Internet Trends Report - We see 4 key items for consumer care professionals

June 21, 2018

We were excited to share some big news with our recent announcement that we have joined forces with Astute Solutions. Not quite as exciting but always a big event for those of us who follow consumers and technology is the annual release of the annual KCPB Internet Trends report! Absolutely one of the best annual snapshots of trends in consumer technology.



Columbus Client Conference Recap

May 24, 2018

Last week we had the great pleasure of hosting more than 100 clients in our hometown of Columbus for our 28th Client Conference. Interacting with clients is always one of the highlights of my job.